Welcome to Sugar Free Delights. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website https://sugarfreedelights.pk.
1. Who We Are
Our website address is: https://sugarfreedelights.pk, an online store dedicated to providing delicious, sugar-free products to our customers.
2. What Personal Data We Collect and Why
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you are using it. After your comment is approved, your profile picture becomes visible to the public in the context of your comment.
You can review Gravatar’s privacy policy here: https://automattic.com/privacy/
Media Uploads
If you upload images to our website, we recommend avoiding images that contain embedded location data (EXIF GPS). Visitors to the site can extract such data from images.
Cookies
- If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.
- If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded on browser close.
- Login cookies last for 2 days, or 2 weeks if you select “Remember Me.” Screen preference cookies last for a year.
- If you edit or publish content, a cookie indicating the post ID will be saved for 1 day (no personal data included).
Embedded Content
Articles or product pages may include embedded content (e.g., videos, images, etc.) from other websites. This content behaves the same as if you visited those websites directly, which may collect your data, use cookies, or embed third-party tracking.
3. Who We Share Your Data With
We do not sell or trade your personal information. However, we may share it with trusted third parties such as:
- Payment gateways (e.g., Razorpay, Stripe)
- Shipping providers
- Marketing platforms (only if opted-in)
If you request a password reset, your IP address will be included in the reset email.
4. How Long We Retain Your Data
- Comments: Retained indefinitely, including metadata, for automated follow-ups.
- Registered users: All user profile data is retained as long as the account exists. Users may request edits or deletions (except usernames).
- Order Information: Retained for as long as required for order processing, taxation, and legal compliance.
5. Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw your consent at any time (where applicable).
- Object to processing or request data portability.
To exercise any of these rights, please contact us at info@sugarfreedelights.pk.
6. How We Protect Your Data
We implement secure servers, SSL encryption, firewall protection, and regular malware scanning to safeguard your information. Only authorized personnel have access to customer data.
7. Third-Party Services
We use third-party services like payment processors and analytics tools. These providers have their own privacy policies, and we recommend reviewing them:
8. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Payment details are securely transmitted and processed by our third-party payment provider and are never stored on our servers.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The latest version will always be available on this page.
10. Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact:
Sugar Free Delights
📧 Email: hello@sugarfreedelights.pk
🌐 Website: https://sugarfreedelights.pk